ResumeI have more than thirty-five years experience in business, computing, and research. I have worked as a manager, consultant, and academic. For the last twenty years, I have concentrated on helping clients identify, uncover, and discover their "desired" future and then manage toward that future. This management effort goes beyond technology and also includes a balanced concern for people, products, and finances. I have been a Principal with a national firm of management consultants, and a Partner with a Canadian management and systems consulting firm. I have held management positions with a vendor of networking and information services, with a major Canadian energy firm, and with York University in Toronto. I have held academic positions with York University, Smith College, the University of Waterloo, and the University of Toronto. Consulting about outsourcing has become an important part of my practice. I have worked with clients on establishing outsourcing contracts, and on correcting problems with existing outsourcing arrangements. I have undertaken numerous planning assignments, from planning the future for one of Canada's largest commercial information systems, to helping small firms develop effective network and desktop strategies. I managed the development and installation of an early client/server workflow application. I am active in planning new Web initiatives. The Web continues to be an important focal point. I led the mid-1990s Internet initiatives at a Toronto systems consulting firm. I have used Internet technology to: facilitate information sharing; automate forms processing; and define shared (electronic) trust within an on-line community. I have worked with public and private sector clients on the establishment and maintenance of Web information services. I have written widely on Internet topics, and have presented Web tutorial sessions at several COMDEX/Canada Conferences. My consulting clients have included a wide range of private and public sector organizations. I have provided consulting to firms in the informatics, retail, insurance, energy, publishing, banking, consulting, distribution, transportation, and manufacturing industries. I have done work for all levels of government, and for a broad range of not-for-profit organizations. My work has ranged widely in many fields related to computing and communications. I have done technical work on software engineering, agent technologies, product engineering, database management systems, open systems, office automation, laser printing, electronic mail, and workflow coordination. I have done business and organizational work on outsourcing, assessment, strategic planning, quality of working life, business process reengineering, open organizations, change strategies, critical success factors, and quality. I have done market reserach and technology forecasts for the informatics and telecommunications industries. My 1965 Ph.D. in Mathematics (Computer Science) was awarded by Case Institute of Technology. I hold the I.S.P. designation, from the Canadian Information Processing Society. My articles appear frequently in Canadian business publications and in a cross-section of trade publications. I write monthly columns for ITWorld Canada. I have organized and presented a full range of conferences, seminars, and courses. |
|
|